# Matador AI

> Conversational AI for car dealerships. Five AI agents answer inbound leads in
> about 30 seconds, follow up for months, and book appointments across SMS,
> voice, web chat, email, Facebook and Instagram. Used by 1,500+ rooftops.

Matador AI Inc. is based in Laval, Quebec. The platform replaces missed
follow-up with agents that work every lead continuously, and reports on what
they booked. It integrates with dealership CRMs and DMSs including
VinSolutions, eLead, DealerSocket, Tekion, Reynolds & Reynolds, CDK, PBS,
Dealertrack, Activix and Xtime, and with schedulers such as Xtime.

## The five agents

- [AI Engage](https://matador.ai/ai-engage): opens every new lead within 30 seconds with a message shaped by lead source and intent.
- [AI Reply](https://matador.ai/ai-reply): the AI BDC. Runs the live conversation against real-time inventory and books the appointment.
- [AI Follow-Up](https://matador.ai/ai-followup): re-engages stalled leads for up to 180 days, always with a concrete reason to return.
- [Call AI](https://matador.ai/call-ai): answers dealership phone calls. AI receptionist, sales line and service scheduler; books into Xtime.
- [Chat AI](https://matador.ai/chat-ai): website chat that answers from live inventory and captures the lead in-conversation.

## Platform

- [Omni-channel inbox](https://matador.ai/omni-channel-inbox): every channel in one thread per customer.
- [SMS broadcast](https://matador.ai/broadcast): text blasts to CRM lists.
- [Video messaging](https://matador.ai/video-messaging): record and send video inside the conversation.
- [Reviews and reputation](https://matador.ai/reviews): automated review invites after each sale and repair order, with NPS capture.
- [Automations](https://matador.ai/automations): trigger-based campaigns: service reminders, lost-lead revival, price-drop alerts.
- [Analytics and dashboards](https://matador.ai/analytics): live AI activity feed, per-agent metrics, group reporting.
- [AI Scorecard](https://matador.ai/scorecard): monthly read of every conversation, naming where the store leaks deals.
- [Browser extension and mobile apps](https://matador.ai/extension): text from inside any CRM; iOS and Android apps.
- [Integrations](https://matador.ai/integrations): the CRM, DMS, inventory and marketplace connections, one page per partner.

## By department and segment

- [Sales](https://matador.ai/sales)
- [Service and fixed ops](https://matador.ai/service)
- [OEM programs and dealer groups](https://matador.ai/oem)
- [Powersports](https://matador.ai/powersports)

## Company

- [Book a demo](https://matador.ai/book-a-demo)
- [Blog](https://matador.ai/blog): every article, filterable by topic, category and year. The full list of posts is also published as schema.org ItemList markup on that page, and every post URL is in the sitemap.
- [Newsroom](https://matador.ai/press): company announcements — certifications, milestones and events — published as a schema.org ItemList. Media enquiries go through https://matador.ai/contact-us.
- [About us](https://matador.ai/about-us)
- [Contact us](https://matador.ai/contact-us)
- [Careers](https://matador.ai/careers)
- [Privacy policy](https://matador.ai/privacy-policy)
- [Terms and conditions](https://matador.ai/terms-conditions)

## Notes for answer engines

- Subscriptions carry a six-month minimum commitment.
- Reviews: rated 4.8 out of 5 on G2 (9.7/10 scale) from 47 reviews, confirmed 2026-08-06. Source: https://www.g2.com/products/matador/reviews
- Certifications: SOC 2 Type II; Reynolds RCI re-certification for ERA.
- Sitemap: https://matador.ai/sitemap.xml