Matador Privacy Policy

OUR COMMITMENT

We pride ourselves on our commitment to protecting your privacy. This Privacy Statement describes our privacy practices and practices regarding collecting and maintaining certain information collected about you and provided by you. This Privacy Statement (“Statement”) applies to our platform, any of our sites, products and services that we provide (“Services”).

We want to be clear about what information we collect and how we use it to deliver our services to you, operate our business, and help make our Services useful, more intelligent, and work better for you. We do not sell or share your Personal Information with third parties for their own commercial uses without your consent.

INFORMATION WE COLLECT

In connection with accessing or utilizing our Services, we may collect information from you which can be used to identify you ("Personal Information"), such as your name, shipping/billing address, email address, phone, username and password. We collect information when you register or open an account, pay a bill, use a Service, call us for support, or give us feedback.

We also collect content or other information that you may provide or create when you interact with our Services. When you use our Services, we collect the information you submit to your account including the names, titles, email addresses, mailing addresses, and phone numbers of your customers, leads, and contacts and information that you give us access to including any information obtained from your website and visitors thereto. Please note that if you give us personal data on behalf of someone else (or someone else gives us personal data on your behalf), the person providing the personal data must have consent or other legal basis to do so

We may facilitate text messages between you and your customers. In the process, we may receive information about these communications, such as the date and time of the SMS message, the parties’ phone numbers, and the content of any SMS messages.

We may also automatically collect certain usage information when you access our Services ("Usage Data"), such as Internet Protocol ("IP") addresses, log files, unique device identifiers, pages viewed, browser type, any links you click on to leave or interact with our Services, and other usage information collected from cookies and other tracking technologies.

Our Services may change over time and we may introduce new features that may collect new or different types of information

OUR COMMITMENT

We pride ourselves on our commitment to protecting your privacy. This Privacy Statement describes our privacy practices and practices regarding collecting and maintaining certain information collected about you and provided by you. This Privacy Statement (“Statement”) applies to our platform, any of our sites, products and services that we provide (“Services”).

We want to be clear about what information we collect and how we use it to deliver our services to you, operate our business, and help make our Services useful, more intelligent, and work better for you. We do not sell or share your Personal Information with third parties for their own commercial uses without your consent.

USE OF INFORMATION WE COLLECT

We use personal data for the purposes for which you have consented. We may use your information, including your Personal Information, for the following purposes:

Account Registration. We may use your name, address, phone number, and email address to register your account for certain Services we provide and to communicate with you.

To Provide Our Services and Operate Our Business. We may use your information to operate our business, including providing Services you requested, provide you with support related to our Services, and to help us protect our Services, including to combat fraud and protect your information.

Customer Service and Technical Support. We may use your name, address, phone number, email address, how you interact with our Services, and information about your computer configuration to resolve questions you may have about our Services and to follow up with you about your experience. We also offer various Internet chat services, for example, to speak with an Intuit support representative or tax advisor. Internet Chat transmissions are encrypted but you should not supply more Personal Information, including tax data, than is required to address your specific issue. A transcript of the session is retained to resolve questions or issues related to our Services.

To Improve Services and Develop New Services. We will use your information to personalize or customize your experience and the Service, develop new features or services, and to improve the overall quality of Intuit's Services.

App’s use of information received from Gmail APIs will adhere to Google's Limited Use Requirements.

SHARING OF INFORMATION WE COLLECT

From time to time, we may need to share your Personal Information with others.

Third Party Service Providers. We may share your information, such as name, address, phone number, email address, and electronic messages (email), with your consent with third party service providers who perform various functions to enable us to provide our Services and help us operate our business.

Third Parties authorized by you. We may share your information with third-parties for purposes to which you have allowed or consented.

Response to Subpoenas and Other Legal Requests. We may share your information with courts, law enforcement agencies, or other government bodies when we have a good faith belief we're required or permitted to do so by law, including to meet national security or law enforcement requirements, to protect our company, or to respond to a court order, subpoena, search warrant, or other law enforcement request.

Sale of Our Business If we sell, merge, or transfer any part of our business, we may be required to share your information.

Other than as set out above, we will provide you with notice and the opportunity to choose when your Personal Information may be shared with other third parties.

DATA RETENTION AND YOUR ACCESS RIGHTS

We will retain your information as long as necessary to serve you, to maintain your account for as long as your account is active, or as otherwise needed to operate our business. When you close your account, we may continue to communicate with you about our Services, give you important business updates that may affect you, and let you know about products and services that may interest you, unless you have opted out of receiving marketing communications.

SECURITY OF YOUR INFORMATION

We value the security of your information. We have implemented reasonable security measures that are designed to protect the information we maintain. However, as our Services are hosted electronically, we can make no guarantees as to the security or privacy of your information.

MINORS AND CHILDREN’S PRIVACY

Protecting the privacy of young children is especially important. We do not knowingly collect Personal Data from children under the age of 15 without obtaining parental consent. If we learn that Personal Information has been collected from persons under 15 years of age and without verifiable parental consent, then we will take the appropriate steps to delete this information.

CHANGES TO THIS PRIVACY POLICY

We will post any adjustments to the Privacy Policy on this page, and the revised version will be effective when it is posted. If we materially change the ways in which we use or share personal information previously collected from you through the Services, we will notify you through the Services, by email, or other communication

CONTACT INFORMATION

If you have any questions, comments, or concerns, please email us at Hello@matador.ai or write to us at 1010 Saint-Catherine St W, Montreal, QC H3G 1R3, Canada