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CDK Drive Integration
CDK Drive feeds Matador repair orders, RO status and service appointments, so the service department can automate follow-up without anyone re-keying a thing.
Exactly What CDK Drive Syncs
What's live on the integration today, so you can plan your process around it.
Included
Live today on the CDK Drive integration.
- Repair orders received as they are written
- Live RO status
- Service appointments
- Automations driven by live service history
- Automations driven by historical service data
What Changes With CDK Drive Connected
CDK Drive is the system of record in a very large number of rooftops, which means the service history sitting in it is usually the richest customer data a store owns and the least used. Connecting it changes what your automations can key off: not "everyone who bought a car" but "everyone who declined a brake job in the last 90 days". Live RO status handles the immediate side: the vehicle-ready text, the status question answered without a phone call.
Connect
Matador is granted read access to CDK Drive service data: repair orders, status, appointments.
Set the triggers
Choose what fires a message: RO closed, service declined, mileage interval, months since last visit.
Follow up automatically
Customers get messages tied to real shop events, and replies come back into one inbox.
What Runs on Top of the CDK Drive Connection
The integration is the plumbing. These are the AI agents and tools that use it to answer, follow up and book — all included in the platform.
AI Reply
Every internet lead answered by text in under 30 seconds, then worked to a booked appointment.
Explore AI Reply →AI AgentCall AI
The AI receptionist that answers every inbound call, books service and routes the rest.
Explore Call AI →AI AgentChat AI
Website chat that turns anonymous visitors into names, numbers and booked appointments.
Explore Chat AI →AI AgentAI Follow-Up
Months of automated follow-up that revives cold leads without anyone driving it.
Explore AI Follow-Up →PlatformSMS Broadcast
Compliant text campaigns to your whole database, segmented on real conversation data.
Explore SMS Broadcast →PlatformAnalytics & Scorecard
Every conversation, appointment and outcome measured on one dashboard, per store and per rep.
Explore Analytics & Scorecard →Proof From 1,500+ Rooftops
What dealers report on G2 after putting Matador on top of the stack they already run.
“Higher return rate on customer not answer after the first response. Higher internet closing percentage. More engaged customers. Yes, it saves time and brings results.”
“Leads coming in overnight just weren’t engaging the next morning. With Matador, customers engage because it reaches out as soon as the lead is received.”
“Better follow up, great chat feature on website. Very happy with both. Much higher engagement and better response times. It’s a great product, and you’re consistently trying to make it better.”
Fifteen minutes. We replay your own leads, not a slide deck.
Questions Worth Asking
Does Matador push appointments back into CDK Drive?
How current is the RO data?
Can I build campaigns on past CDK service history?
How long does it take to connect?
See It Running On
Your CDK Drive Data
See it running against your own stack. Fifteen minutes, no slide deck.