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Dealertrack Integration
Matador reads repair orders, RO status and service appointments from Dealertrack, so service follow-up fires off what actually happened in the shop rather than a guess.
Exactly What Dealertrack Syncs
What's live on the integration today, so you can plan your process around it.
Included
Live today on the Dealertrack integration.
- Repair orders received as they are written
- Live RO status
- Service appointments
- Automations driven by live service history
- Automations driven by historical service data
What Changes With Dealertrack Connected
Service revenue leaks in the gap between the RO closing and anyone reaching out. With Dealertrack connected, Matador sees the RO as it is written and its status as it changes, which means a declined-service message goes out while the recommendation is still fresh and a ready-for-pickup text goes out the minute the car is done. Historical service data comes across too, so you can build a campaign on customers who have not been in for 14 months without exporting a single spreadsheet.
Connect
Matador is granted read access to Dealertrack service data: repair orders, status, appointments.
Set the triggers
Choose what fires a message: RO closed, service declined, mileage interval, months since last visit.
Follow up automatically
Customers get messages tied to real shop events, and replies come back into one inbox.
What Runs on Top of the Dealertrack Connection
The integration is the plumbing. These are the AI agents and tools that use it to answer, follow up and book — all included in the platform.
AI Reply
Every internet lead answered by text in under 30 seconds, then worked to a booked appointment.
Explore AI Reply →AI AgentCall AI
The AI receptionist that answers every inbound call, books service and routes the rest.
Explore Call AI →AI AgentChat AI
Website chat that turns anonymous visitors into names, numbers and booked appointments.
Explore Chat AI →AI AgentAI Follow-Up
Months of automated follow-up that revives cold leads without anyone driving it.
Explore AI Follow-Up →PlatformSMS Broadcast
Compliant text campaigns to your whole database, segmented on real conversation data.
Explore SMS Broadcast →PlatformAnalytics & Scorecard
Every conversation, appointment and outcome measured on one dashboard, per store and per rep.
Explore Analytics & Scorecard →Proof From 1,500+ Rooftops
What dealers report on G2 after putting Matador on top of the stack they already run.
“Better follow up, great chat feature on website. Very happy with both. Much higher engagement and better response times. It’s a great product, and you’re consistently trying to make it better.”
“Higher return rate on customer not answer after the first response. Higher internet closing percentage. More engaged customers. Yes, it saves time and brings results.”
“Leads coming in overnight just weren’t engaging the next morning. With Matador, customers engage because it reaches out as soon as the lead is received.”
Fifteen minutes. We replay your own leads, not a slide deck.
Questions Worth Asking
Can Matador book the appointment into Dealertrack?
Does historical service data come across, or only new ROs?
Does this cover the sales side of Dealertrack?
How long does it take to connect?
See It Running On
Your Dealertrack Data
See it running against your own stack. Fifteen minutes, no slide deck.