🚗
Chat AI · The Greeter Browsers become
Browsers become
buyers.
The most beautiful chat experience your website can wear, running the same model as AI Reply, dressed head-to-toe in your brand, with Instagram-style Stories built in. Its job is simple: answer questions, capture leads, and book appointments. Results are the whole point.
100%of visitors greeted: every page, every hour
AI Replythe same model that closes over SMS
Zeroclunky lead forms, just conversation
How It Works From Anonymous Browser
From Anonymous Browser
to Booked Appointment
1
It reads the page they're on
page.metadata
VDP: 2024 RAV4 XLE · $32,450 · in stock
2:14 on page · 3rd visit · came from Google
VDP: 2024 RAV4 XLE · $32,450 · in stock
2:14 on page · 3rd visit · came from Google
Every page carries metadata (model, trim, price, page type) and Chat AI reads it all, plus their path and past visits. Context first, so the experience is curated, not canned.
2
Greeted like a person, not a popup
Hi! 👋 That RAV4 you're looking at is in stock. Want the 60-second walkaround?✦ page-aware, not "How can I help?"
The opener matches the page: a VDP visitor hears about that car; a service page visitor gets offered a time. Beautiful, on-brand, and impossible to mistake for a generic widget.
3
Answers, and shows
🚗
★
🔧
Live-inventory answers with real prices, plus Stories: swipeable videos of new arrivals, promos, and your team: merchandising inside the conversation.
4
Books it, no forms
WED25
Test drive · 5:00 PM✓ lead in CRM · confirmed by text
Appointments booked in the thread, leads captured in conversation, and if they leave your site, AI Reply continues the same conversation over SMS.
The Tech Underneath The Same Brain as AI Reply.
The Same Brain as AI Reply.
A Face Your Website Deserves.
Most auto dealer chatbots are a decision tree in a trench coat. Chat AI is the full Matador AI Engine™ (live inventory, real memory, verified answers) wrapped in the cleanest website chat experience in automotive.
The AI Reply model, on your website
Same reasoning, same live inventory, same next-best-car logic, same verification layers before anything is said. If it closes over SMS, it closes in the widget.
Curated by the page's own metadata
It reads the metadata of every page the shopper browses: model, trim, price, year, page type, plus their path and return visits. Every greeting, answer, and story is curated to exactly what they're looking at. That's what earns engagement.
Stories, built in
Instagram-style video stories at the top of the widget: new arrivals, team intros, promotions, service specials. Tap a story, land in a conversation about that exact car.
Measured on one thing: results
Appointments booked, leads captured, conversations converted. Every greeting and story is tracked against outcomes, and it recommends what to change to convert more.
Watch it think: visit three, RAV4 page
The reasoning behind the widget conversation in the hero.
Reasoning trace 5 steps · 0.3s
✓
Read the page metadata
→ VDP:
2024 RAV4 XLE · $32,450 · 2:14 on page · via Google✓
Recognize the return visitor
→ 3rd visit this week · looked at 2 RAV4s before
✓
Check inventory + promos
→ in stock · $32,450 ·
Spring Event applies✓
Open with substance
→ that car, that offer, a walkaround, not "how can I help?"
✓
Book in-thread, log to CRM
→ test drive Wed 5 PM · lead created ·
AI Reply continues by textThey leave your site mid-conversation? AI Reply picks up the same thread over SMS: nothing starts over.
Only in Matador Chat AI Stories: Your Showroom,
Stories: Your Showroom,
Inside the Chat.
Shoppers watch stories all day, so put your inventory where their thumbs already are. Instagram-style video stories live at the top of the widget, turning a chat box into a storefront.
- ✓New arrivals: that just-landed Tacoma gets a story the day it hits the lot.
- ✓Promotions: seasonal events, trade-in bonuses, service specials, front and center on every page.
- ✓Intros: your team, your showroom, your story. Trust built before the first message.
- ✓Tap-to-talk: every story drops the viewer into a conversation about exactly what they just watched.
Configured to Your Store Your Brand, Down to
Your Brand, Down to
the Last Pixel.
It should feel like your website grew a voice, not like a third-party widget landed on it. Every surface is yours to shape, and it integrates natively with the site you already have.
- ✓Fully brandable: your colors, your avatar, your greeting voice, your fonts. Native to your site, not bolted on.
- ✓Greetings per page type: VDPs, service pages, specials, homepage: each gets its own opener strategy.
- ✓Story scheduling: publish arrivals weekly, run promos on a calendar, retire expired offers automatically.
- ✓The same guardrails as AI Reply: pricing display rules, escalation to your live team, quiet-hours handoffs.
- ✓Conversion coaching: it reports which greetings and stories convert, and recommends what to change.
Results Are All We Care About Built for the Highest
Built for the Highest
Engagement Rate on Your Site
Your website traffic is the most expensive audience you own. A beautiful widget that doesn't book is decoration. Chat AI is judged the way you judge your floor: conversations started, leads captured, appointments on the board.
0
Visitors Greeted
every page, every hour, page-aware
Zero
Lead Forms
conversation converts, forms bounce
0
Booking While You Sleep
appointments land on tomorrow's board
Engagement isn't a vanity metric here: it's the top of the funnel you already paid for. More conversations started means more leads, more appointments, more sold, and every one of them flows straight into your CRM with the full transcript.
From the Stores
★★★★★
"Better follow up, great chat feature on website. Very happy with both. Much higher engagement and better response times. Definitely. It's a great product, and you're consistently trying to make it better."
Steven M.Independent dealership
Three Example Sessions Three Browsers,
Three Browsers,
Three Results
The out-the-door askLEAD CAPTURE
Viewing: 2024 RAV4 XLE · 2nd visit
What's the out-the-door price with taxes and fees?
Our team can run your exact out-the-door number. What's the best name and cell to text it to?
Jordan · 555-0119
✓ Lead captured: salesperson texting within 2 minutesService page visitorSERVICE
Viewing: Service & Parts · Saturday 7:12 AM
Can I get an oil change today?
We've got 10:20 AM or 1:45 PM today, and the express lane is running. Which works?
10:20!
✓ Same-day service booked · RO pre-builtStory viewerSTORIES
Watched: "Just Landed: 2020 Tacoma TRD" story
That Tacoma caught your eye? 👀 It's a one-owner with 41k miles. Want the full spec sheet or a time to walk it?
Send the specs, and what would my Tundra get in trade?
Specs sent! For the Tundra, I can have a real number ready when you visit, takes 20 minutes. Want Saturday?
✓ Story → lead + trade appraisal bookedThe Questions Dealers Ask
Straight Answers
What exactly is Chat AI?
Matador on your website: it chats with anonymous visitors who haven’t submitted any contact info yet. Matador, outside of Matador.
How is it different from AI Reply?
It answers questions the same way (same brain, same inventory) but its primary goal is lead capture: politely, persistently working toward a name and phone number so the conversation can move into Matador.
What happens once a visitor shares their info?
Instantly: a new conversation is created in Matador, Chat AI confirms (“I’ve shared your info with our sales team”) and the customer gets an SMS continuing the same thread, now on text instead of your website.
How fast does a human get involved?
About two minutes in observed cases: website chat at 1:38 PM, conversation in Matador, tagged salesperson notified and answering by 1:40 PM.
What does it do with pricing questions?
It won’t give out-the-door pricing. It offers a team member for that, and uses the moment to collect the name and number, then tags your designated person with the pricing intent.
Who takes over the conversation in Matador?
The tagged salesperson, if they jump in. If they don’t, AI Reply continues automatically: the customer never waits on an empty thread.
Can staff get notified of every chat conversation?
Yes, it’s a per-user setting. Tag someone on every Chat AI conversation, on unassigned conversations, or whenever an appointment is created.
Does it know our inventory?
Yes, it answers vehicle and inventory questions, shares browsing links, and handles specifics like “which EVs do you have in my budget?” with live answers.
What does Chat AI replace?
Your third-party chat widget (CarNow, Team Velocity’s chat, and the rest) folding website chat into the same platform, same phone number, and same AI brain as your texting and email.
Why isn’t my chat widget live yet?
Usually Twilio A2P registration: the carrier-side approval every texting business needs before the widget and its SMS can go live. Typically a 1–2 week wait during onboarding, and we handle the filing.
See It Wearing Your Brand Your Website,
Your Website,
With a Voice
On the demo we'll mock the widget on your actual homepage: your colors, your inventory, your first story, and let you chat with it live.