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Tekion Integration
Matador reads repair orders, RO status and service appointments from Tekion, and turns both live and historical service data into automated follow-up.
Exactly What Tekion Syncs
What's live on the integration today, so you can plan your process around it.
Included
Live today on the Tekion integration.
- Repair orders received as they are written
- Live RO status
- Service appointments
- Automations driven by live service history
- Automations driven by historical service data
What Changes With Tekion Connected
Tekion being cloud-native means the service data arrives clean and current, which shows up in what you can automate: the difference between "we think this customer is due" and "this customer declined an alignment on the fourteenth". Matador uses that to send follow-up that references the actual recommendation, which is the version customers reply to. Historical data is available for segmentation from day one rather than after a migration.
Connect
Matador is granted read access to Tekion service data: repair orders, status, appointments.
Set the triggers
Choose what fires a message: RO closed, service declined, mileage interval, months since last visit.
Follow up automatically
Customers get messages tied to real shop events, and replies come back into one inbox.
What Runs on Top of the Tekion Connection
The integration is the plumbing. These are the AI agents and tools that use it to answer, follow up and book — all included in the platform.
AI Reply
Every internet lead answered by text in under 30 seconds, then worked to a booked appointment.
Explore AI Reply →AI AgentCall AI
The AI receptionist that answers every inbound call, books service and routes the rest.
Explore Call AI →AI AgentChat AI
Website chat that turns anonymous visitors into names, numbers and booked appointments.
Explore Chat AI →AI AgentAI Follow-Up
Months of automated follow-up that revives cold leads without anyone driving it.
Explore AI Follow-Up →PlatformSMS Broadcast
Compliant text campaigns to your whole database, segmented on real conversation data.
Explore SMS Broadcast →PlatformAnalytics & Scorecard
Every conversation, appointment and outcome measured on one dashboard, per store and per rep.
Explore Analytics & Scorecard →Proof From 1,500+ Rooftops
What dealers report on G2 after putting Matador on top of the stack they already run.
“Leads coming in overnight just weren’t engaging the next morning. With Matador, customers engage because it reaches out as soon as the lead is received.”
“Better follow up, great chat feature on website. Very happy with both. Much higher engagement and better response times. It’s a great product, and you’re consistently trying to make it better.”
“Higher return rate on customer not answer after the first response. Higher internet closing percentage. More engaged customers. Yes, it saves time and brings results.”
Fifteen minutes. We replay your own leads, not a slide deck.
Questions Worth Asking
Does the Tekion integration write appointments back?
What service data can Matador act on?
Do I need Tekion for the sales side too?
How long does it take to connect?
See It Running On
Your Tekion Data
See it running against your own stack. Fifteen minutes, no slide deck.