Every lead worked. Every deal driven to the board.
Internet leads first-touched in 30 seconds, cold deals revived with a reason, every conversation pushed toward an appointment that actually shows. This is the sales-floor lineup — AI Engage, AI Reply, and AI Follow-Up — with Chat AI feeding the funnel and your reputation compounding on every sold deal.
A KBB trade-in lead lands while the store sleeps. First touch in 27 seconds — answering the question in the lead notes, not blasting a template.
8:30 AM
AI Follow-UpThe morning sweep
38 quiet threads ranked before the doors open. Three get revived — one with the trade bonus that ends on the 31st. Reply in four minutes.
11:40 AM
Chat AIThe out-the-door ask
A website browser wants the OTD number. Chat AI turns the objection into a captured lead — and a salesperson is texting them within two minutes.
1:15 PM
AutomationsThe patient hunter strikes
The 2025 Model Y a dead lead wanted just dropped $800. The price-drop automation reopens the deal with the single most natural reason there is.
4:00 PM
Video MessagingThe two-hour buyer
An out-of-town shopper gets a personal walkaround of the exact unit. By the time they drive in Saturday, they're not shopping — they're picking up.
9:48 PM
AI ReplyThe after-hours close
"Do you have the Highlander in white?" answered instantly — a 2024 Limited in Blizzard Pearl, held, with a 10 AM appointment on the books.
✓ The desk opens to a stacked board — and an 86.4% show rate
The Same Week, Two Stores
What Actually Changes
Same leads, same inventory, same team. The difference is what happens in the minutes and hours your people can’t cover.
Without Matador
✗The 2:14 AM lead gets answered at 9:40 — after two other stores already have
✗38 cold threads sit untouched; nobody has time to work "unresponsive"
✗The OTD-price shopper browses, wonders, and leaves the website unanswered
✗Appointments get set, forgotten, and no-shows eat Saturday’s board
✗After 7 PM, the store is a voicemail box
With Matador
✓First touch in 27 seconds, answering the actual question in the lead notes
✓AI Follow-Up sweeps every quiet thread daily and revives them with a reason
✓Chat AI turns the OTD ask into a captured lead — salesperson texting in 2 minutes
✓Confirmations and reminders push the show rate to 86.4%
✓9:48 PM "is it in white?" becomes a held unit and a 10 AM appointment
Proof
Stores Keep Score. So Do We.
+256internet appointments
added in a single quarter after switching the sales floor to Matador’s agents.
87%of AI-set appointments showed
at Easterns Automotive Group — set, confirmed, and reminded without a BDC keystroke.
93.6%share of total sales
at a partner store came through Matador-touched conversations.
★★★★★
"Higher return rate on customer not answer after the first response. Higher internet closing percentage. More engaged customers. Yes, it saves time and brings results."
F
Floyd B.Large national dealer group
Questions From the Sales Floor
Straight Answers
Which agents actually work the sales floor?▾
Three do the core work: AI Engage takes the first touch on every new lead, AI Reply runs the live conversation and books the appointment, and AI Follow-Up sweeps quiet threads and revives them with a concrete reason to come back. Chat AI feeds the funnel from your website, and Automations reopen dead deals on price drops and inventory matches.
How fast does a new internet lead get answered?▾
About 30 seconds, at any hour. The first message answers the question in the lead notes rather than sending a generic template, so a KBB trade-in lead and a website VDP lead never get the same opener.
Will it text people at three in the morning?▾
Only if you want it to. The delay is configurable per lead source: a common setup is a near-immediate response after hours and a 5 to 15 minute delay during business hours so your reps get first shot. Some stores limit overnight outreach to their own website leads.
What happens when one of my salespeople jumps into the thread?▾
The agent stands down. If a rep messages the customer first, or the customer replies and a human takes over, the AI stops messaging on that thread rather than talking over your team.
Does it work inside the CRM my desk already uses?▾
Yes, two-way. Matador has 63 integrations including Activix, VinSolutions, eLead, DealerSocket, DealerPeak, DealerCX and TMS, so conversations and appointments land in the system your team already works in.
What show rate do stores actually see on AI-set appointments?▾
On Matador-set appointments, one partner store runs an 86.4% show rate, and Easterns Automotive Group saw 87% of AI-set appointments show, set and reminded without a BDC keystroke. Those are individual store results, not a guarantee: the driver is that every appointment gets confirmed and reminded automatically.
Built for High-Volume Sales Floors
Walk In to a Stacked Board
On the demo, we'll replay your last 50 internet leads and show the first touch, the follow-up, and the appointment each one should have become.
