If Broadcast is the megaphone, Automations is the assembly line: recurring, trigger-based campaigns that pull a fresh list on whatever cadence you choose and message the right customers automatically. Equity, maturing leases, price drops, leads that went quiet:your next deals are already in your CRM. Automations work them every night, and keep the service drive full on the same engine.
6–12 moof CRM and DMS history working from day one
Dailyevery trigger re-checked, forever
Day 1deals from a list your store forgot
Automations: nightly runTuesday · 6:00 AM
automation.trigger "Lease maturing in 120 days" · 41 customers matched today payoff and equity checked first · runs daily, forever
Westgate Toyota · Sales
Hi Dana, your Camry lease wraps up in about four months, and we're paying over book for them right now. Want me to run your upgrade numbers? Same payment or lower.
automation.next price-drop alert → 2025 Model Y −$800 · 5 leads notified
Booked: Saturday 11:00 with Marc, and I'll have two '26 Camrys up front so you can drive both.
✓ Upgrade appointment set while the store slept: no BDC touched it
How It Works
Set the Trigger Once. It Never Stops Watching.
1
Pick the trigger and cadence
triggers Lease maturing in 120 days ✓ price drop on a saved vehicle · lead cold 30 days · no service in 8 months
Daily, weekdays, weekly, bi-weekly, monthly: recurring campaigns that pull a fresh list on every run and message the right customers automatically.
2
It watches everything, forever
nightly sweep every sold customer, every cold lead, every RO re-read daily · without ever getting bored
No BDC re-reads a year of dead leads and repair orders every morning. Automations check every customer against every trigger, daily: so the lease maturing next quarter and the lead that went cold in March get caught on exactly the right day, every time.
3
Replies land in the AI pipeline
✦
41 messaged this morning → AI Reply works every reply✓ booked straight into the schedule
Every automated message that gets an answer becomes a live Matador conversation, worked by your AI agents into a showroom appointment or a service booking, not a task list.
Where the Next Deal Comes From
The Deals Are Already in Your CRM.
Dealership marketing automation that works the lists nobody has time for: customers sitting in equity, leases about to mature, deals that went cold months ago, and it keeps the service drive full on the same engine.
Equity and lease maturity, mined nightly
Automations watch payoff, term, and mileage across every customer you've sold, so the one sitting in positive equity, or four months from lease-end, hears from your store before the OEM letter or the dealer down the road.
Dead leads reopened with a real reason
A price drop on the exact vehicle they saved. A trade that just landed matching what they asked for. Thirty days of silence. Every one is a trigger, and “the one you wanted just came in” restarts deals no follow-up task ever would.
The loop between sales and service
Car sold? Service books the first oil change automatically. High-mileage customer in the drive with equity in the trade? Sales hears about it that morning. Two departments feeding each other without a single meeting.
120 dayslease maturity, before the OEM letter
30 dayscold leads reopened with fresh inventory
8 moservice reminders still land to the day
Bothdirections of the sales-service loop
The Trigger Library
If This Happens, Matador Moves
Every automation starts with a moment your CRM and DMS already record. Arm the ones that fit your store. They run every night, forever.
Sales triggers
Price drop on a saved vehiclereopens the dead deal with a real reason
Lead cold for 30 daysre-engagement with fresh inventory context
Lease maturing in 120 daysupgrade conversation before the OEM letter
New arrival matches a lost lead"the one you wanted just came in"
Appraised but never tradedthe number moved, so can the deal
Credit app never finishedone text picks the deal back up
Equity & ownership triggers
3 years of ownershipequity conversation: trade leverage at its peak
Payoff below book valuepositive equity, in writing
Mileage pace hits the lease limitget ahead of the overage bill
Purchase anniversarya touch that feels like memory, not marketing
Birthdaysmall message, outsized reply rate
Service triggers
No oil change in 8 monthschecks visits in between, then reaches out
Repair order closedthank-you, CSI ask, review invite
Service declined 90 days ago"still hearing that noise?" (the patient follow-up)
Open recall on VINsafety outreach that books itself
12 months since last visitthe absorption play: win the drive back
The Deals You Already Paid For
Sell More While You Sleep
On the demo, we'll walk your CRM and DMS lists and show you exactly how many customers automations would message this week, and how many cars that list is worth.