Certified partner

Xtime Integration

Matador is a certified Xtime partner. Service conversations run on automated SMS out of one inbox, with Matador reachable from inside Xtime through the browser extension.

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Certified partnerCategory

Lead data + SMSScope

Under an hourTypical setup

What Connects

Exactly What Xtime Syncs

What's live on the integration today, so you can plan your process around it.

Included

Live today on the Xtime integration.

Every lead provider funnelled into one messaging inbox
SMS automation, so follow-up runs without anyone driving it
Matador reachable from inside Xtime, via the browser extension
Send a text without leaving the tab you are already in
The full SMS history on every contact, before you reply

Integration scope. The certified partner integrations cover lead data and SMS automation through the Matador platform. The two-way CRM, DMS and inventory integrations go further. See those pages for what each one syncs.

Why It Matters

What Changes With Xtime Connected

Service scheduling breaks down at the message, not the calendar. A customer who will not answer a call will answer a text, and Xtime on its own does not carry that conversation. With Matador connected, the SMS side is automated and lives in one inbox alongside every other channel, and an advisor working in Xtime reaches Matador through the extension rather than a second system.

See the AI Service Agent ↗

Connect

We authenticate Matador against your Xtime account and your lead providers start funnelling into one inbox.

Install the extension

Your team gets Matador inside Xtime, so texting never means switching tabs.

Let follow-up run

SMS sequences work on their own, and every message is on that contact’s history before the next reply.

Straight Answers

Questions Worth Asking

How does Matador help with Xtime scheduling?

By carrying the conversation. Automated SMS reaches customers who will not pick up the phone, all of it in one inbox, and advisors working in Xtime get to Matador through the browser extension instead of a separate tool.

Is this the same as the DMS service integration?

No. The DMS integrations (Dealertrack, Reynolds, CDK Drive, PBS, Tekion, Titan) read repair orders, RO status and service history for automations. The Xtime partner integration covers lead data and SMS automation.

How long does it take to connect?

Most stores connect their stack in under an hour and are live within days. Our team handles the configuration: you need a kickoff call and credentials for the systems you want connected.