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Dealertrack Integration
Matador reads repair orders, RO status and service appointments from Dealertrack, so service follow-up fires off what actually happened in the shop rather than a guess.
Exactly What Dealertrack Syncs
What's live on the integration today, so you can plan your process around it.
Included
Live today on the Dealertrack integration.
- Repair orders received as they are written
- Live RO status
- Service appointments
- Automations driven by live service history
- Automations driven by historical service data
What Changes With Dealertrack Connected
Service revenue leaks in the gap between the RO closing and anyone reaching out. With Dealertrack connected, Matador sees the RO as it is written and its status as it changes, which means a declined-service message goes out while the recommendation is still fresh and a ready-for-pickup text goes out the minute the car is done. Historical service data comes across too, so you can build a campaign on customers who have not been in for 14 months without exporting a single spreadsheet.
Connect
Matador is granted read access to Dealertrack service data: repair orders, status, appointments.
Set the triggers
Choose what fires a message: RO closed, service declined, mileage interval, months since last visit.
Follow up automatically
Customers get messages tied to real shop events, and replies come back into one inbox.
Questions Worth Asking
Can Matador book the appointment into Dealertrack?
Does historical service data come across, or only new ROs?
Does this cover the sales side of Dealertrack?
How long does it take to connect?
See It Running On
Your Dealertrack Data
See it running against your own stack. Fifteen minutes, no slide deck.