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Titan DMS Integration
Titan DMS sends Matador repair orders, RO status and service appointments, so service follow-up runs off shop reality, including for the Australian dealer groups Titan serves.
Exactly What Titan DMS Syncs
What's live on the integration today, so you can plan your process around it.
Included
Live today on the Titan DMS integration.
- Repair orders received as they are written
- Live RO status
- Service appointments
- Automations driven by live service history
- Automations driven by historical service data
What Changes With Titan DMS Connected
Titan is a common choice across Australia and New Zealand, and this connection means those stores get the same service automations as a North American rooftop on CDK or Reynolds. Repair orders arrive as they are written, status changes as work moves, and the service history behind it is available for campaigns. Combined with the Australian marketplace lead sources Matador already ingests, a Titan store can run the whole conversation layer in one place.
Connect
Matador is granted read access to Titan DMS service data: repair orders, status, appointments.
Set the triggers
Choose what fires a message: RO closed, service declined, mileage interval, months since last visit.
Follow up automatically
Customers get messages tied to real shop events, and replies come back into one inbox.
Questions Worth Asking
Can Matador book service appointments into Titan?
Does this work for Australian dealerships?
What can I automate from Titan data?
How long does it take to connect?
See It Running On
Your Titan DMS Data
See it running against your own stack. Fifteen minutes, no slide deck.