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Titan DMS Integration
Titan DMS sends Matador repair orders, RO status and service appointments, so service follow-up runs off shop reality, including for the Australian dealer groups Titan serves.
Exactly What Titan DMS Syncs
What's live on the integration today, so you can plan your process around it.
Included
Live today on the Titan DMS integration.
- Repair orders received as they are written
- Live RO status
- Service appointments
- Automations driven by live service history
- Automations driven by historical service data
What Changes With Titan DMS Connected
Titan is a common choice across Australia and New Zealand, and this connection means those stores get the same service automations as a North American rooftop on CDK or Reynolds. Repair orders arrive as they are written, status changes as work moves, and the service history behind it is available for campaigns. Combined with the Australian marketplace lead sources Matador already ingests, a Titan store can run the whole conversation layer in one place.
Connect
Matador is granted read access to Titan DMS service data: repair orders, status, appointments.
Set the triggers
Choose what fires a message: RO closed, service declined, mileage interval, months since last visit.
Follow up automatically
Customers get messages tied to real shop events, and replies come back into one inbox.
What Runs on Top of the Titan DMS Connection
The integration is the plumbing. These are the AI agents and tools that use it to answer, follow up and book — all included in the platform.
AI Reply
Every internet lead answered by text in under 30 seconds, then worked to a booked appointment.
Explore AI Reply →AI AgentCall AI
The AI receptionist that answers every inbound call, books service and routes the rest.
Explore Call AI →AI AgentChat AI
Website chat that turns anonymous visitors into names, numbers and booked appointments.
Explore Chat AI →AI AgentAI Follow-Up
Months of automated follow-up that revives cold leads without anyone driving it.
Explore AI Follow-Up →PlatformSMS Broadcast
Compliant text campaigns to your whole database, segmented on real conversation data.
Explore SMS Broadcast →PlatformAnalytics & Scorecard
Every conversation, appointment and outcome measured on one dashboard, per store and per rep.
Explore Analytics & Scorecard →Proof From 1,500+ Rooftops
What dealers report on G2 after putting Matador on top of the stack they already run.
“Biggest problem was follow up, and since Matador, it’s been significantly better. Better follow up and more involvement from Sales People with clients. It’s helped us on weekends when we’re closed, holidays, late nights when we have those random leads coming in at 3AM.”
“Our Contact Made % has increased. We have set more appointments due overnight to the ability to communicate with clients during non business hours.”
“Way better internet lead response times and customers getting their questions answered much faster for both sales and service.”
Fifteen minutes. We replay your own leads, not a slide deck.
Questions Worth Asking
Can Matador book service appointments into Titan?
Does this work for Australian dealerships?
What can I automate from Titan data?
How long does it take to connect?
See It Running On
Your Titan DMS Data
See it running against your own stack. Fifteen minutes, no slide deck.