The service drive runs on rhythm: overdue customers reminded on the right day, every RO becoming a conversation, every booking call handled end to end. Automations do the remembering, Service AI works the phones, AI Reply works the texts — and your advisors stay face-to-face on the drive.
Service data, read straight from your DMS: Dealertrack · Reynolds and Reynolds · CDK Drive · PBS · Tekion · Titan DMS · Xtime · See all 63 integrations
A booking call answered end to end, overdue customers reminded on schedule, an after-hours text turned into a Thursday slot — every appointment below credits the AI that booked it, and none of them cost an advisor a minute.
63 customers hit the "no oil change in 8 months" trigger overnight — visits in between checked first. The reminders are in their pockets before the bays open.
Brakes, a recall question, a loaner, Saturdays only — answered on the first ring, booked into the schedule, RO pre-built. Advisor time spent: zero.
Open RO fires the welcome text. When the customer asks "how long will it be?", AI Reply answers from the schedule — no advisor pulled off the drive.
The tech films the worn brake pads and sends it with the estimate. When customers can see the problem, declined services drop on their own.
A closed RO triggers the CSI ask. One customer scores a 4 — the manager is alerted while the car is still on the lift, before the 1-star ever gets typed.
A car sells at the sales store. The service store follows up automatically: "Congrats on the new ride — let's book your first oil change." Retention, no meeting required.
No ad spend, no conquesting. Just the customers your store already served, remembered on the day it matters.
of repair orders ingested at onboarding — every customer, every vehicle, every declined service.
oil-change windows, 12-month absences, open recalls, declined work — checked nightly against every record.
63 overdue customers matched on the first nightly run alone — bays filling from week one.
"Way better internet lead response times and customers getting their questions answered much faster for both sales and service."
The phones answer themselves and the texts answer themselves. The advisor’s full attention goes to the customer standing on the drive — the one who actually decides the RO total.
The 7/10 CSI score pings while the car is still on the lift. The schedule fills from triggers, not hope — and slow Tuesdays get a Broadcast instead of a shrug.
First-ring answers at 7 AM, a text when the car’s ready, a video of the worn pads instead of a lecture — and a reminder that arrives the week it’s actually due.
On the demo, we'll walk your DMS history and count the customers the absorption play would message this week — then let you call Service AI yourself.