At Matador, we believe that behind every great product is an even greater team. That’s why we’re launching our very first Employee Spotlight Series, giving you a closer look at the talented individuals driving innovation, supporting our partners, and shaping the future of automotive AI from the inside out.
To kick things off, we’re proud to feature Olivia Brewster, our Technical Communication Specialist. Olivia plays a critical role in connecting dealership teams with our developers, translating technical complexity into clear communication, and ensuring our clients are always heard, supported, and empowered. With her deep industry knowledge and love for problem-solving, she embodies the spirit of Matador: smart, collaborative, and customer-first.
Let’s get to know Olivia!
Q: Can you tell us about your role at Matador?
Olivia: I serve as the liaison between our dealership clients and the development team. I gather and communicate technical issues from clients, provide developers with clear context for troubleshooting, and relay software updates or bug fixes in a way clients can easily understand. My role ensures smooth collaboration between both sides and helps drive faster, more effective resolutions.
Q: What excites you most about working in automotive AI?
Olivia: The opportunity to bridge my background in the dealership industry with cutting-edge technology that solves real challenges. Having seen firsthand the gaps and inefficiencies dealerships face, I find Matador’s solutions truly transformative. I love being part of a platform that not only streamlines processes but also drives measurable results—helping dealerships close more deals, enhance customer experiences, and ultimately increase revenue. Being part of this innovation feels like shaping the future of automotive sales.
Q: What’s been a proud moment for you at Matador?
Olivia: Watching the company grow from a startup to a recognized name in automotive AI. It’s been inspiring to see our team evolve, support each other, and make a real impact in the dealership space. Being part of that journey and helping reshape how dealerships connect with customers is something I’m truly proud of.
Q: How would you describe the culture at Matador?
Olivia: Matador’s culture makes a huge difference in my day-to-day experience. We have a fun, friendly, and relaxed vibe that makes work feel enjoyable and meaningful. Everyone genuinely cares about one another and supports each other like family. It’s rare to find a workplace where people are not only talented but also kind and collaborative. I also love our team events, which bring us even closer and remind me how lucky I am to work with such an amazing group.
Q: What’s your favorite feature of the Matador platform?
Olivia: Our Superhuman AI—hands down. I love how naturally it interacts with clients and keeps conversations flowing in a way that feels both helpful and human. Our clients consistently tell us how much they value it, and the engagement metrics speak for themselves. It’s amazing to see technology create such real connections and results.
Q: What do you enjoy doing outside of work?
Olivia: I’m passionate about anything outdoors. I enjoy mountain biking, hiking, and camping. Being in nature helps me recharge and stay grounded. I’m also an active mom, and spending quality time with my children while staying adventurous is what energizes me the most.
Q: What do you enjoy doing outside of work?
Olivia: I’ve already summited four mountains this year! I love challenging myself outdoors and finding new peaks to conquer.
Want to learn more about the people behind Matador?
Stay tuned for more team spotlights and stories that show how we’re making a difference, one conversation at a time.
See it on your own leads. Book a 20-minute demo and we’ll show you what the AI agents do with your real inventory — or keep reading the blog.
