Hyundai Vaudreuil revolutionized its customer outreach strategy by harnessing the power of Matador AI. Through personalized service reminders, exclusive promotions, and hassle-free booking via SMS, the dealership ensured it stayed at the forefront of customers’ minds for all their service requirements.
85%
Increase in service retention rates
60%
Increase in revenue from service operations
40%
Increase in repeat sales and service customers
The Problem
Hyundai Vaudreuil noticed a decline in their service retention rates, with customers often opting for independent service providers after purchasing a vehicle. The dealership realized the need to improve post-sale communication to encourage customers to return for service needs.
The Solution
By leveraging Matador AI, Hyundai Vaudreuil initiated a tailored communication strategy that included service reminders, promotional offers, and easy booking options via SMS. This proactive approach aimed to keep the dealership top-of-mind for customers’ service needs.
Increased Service Retention
The dealership experienced an 85% increase in service retention rates, with more customers returning for their service needs.
Higher Service Revenue
With more customers opting for dealership services, Hyundai Vaudreuil saw a 60% increase in revenue from service operations.
Improved Customer Loyalty
The personalized and convenient communication fostered greater loyalty, reflected in a 40% increase in repeat sales and service customers.
Higher Service Revenue
Trusted by over 400 Dealerships
“Matador speeds up & optimizes all communications. makes SMS convenient and easy to use for both for our clients and our team.
David MarkDealer Principal, Jonker Auto Group
“I wish I had Matador integrated into my website years ago, it would have helped me sell a lot more cars!
Rana KhanOwner, Honda of Toronto
“Amazing platform. I’m confident Any business with a website can tailor this communication tool to better serve their customers!
Jake SattenSales & Marketing Manager, Driven Cars Canada
“Salient is by far the most astonishing WP theme out there! I literally could not be happier that I chose to buy your theme! Your regular updates and superb attention to detail blows me away every time I visit my new site!
Zak ReidInstructor, Skate Nao
See it on your own leads. Book a 20-minute demo and we’ll show you what the AI agents do with your real inventory — or keep reading the blog.
