Every call, answered
on the first ring.
Four voice agents run your phones: a Receptionist that transfers accurately with no phone menu, a Voicemail that catches every missed call and turns it into a lead, a Sales agent on live inventory, and a Service agent booking straight into your schedule. No hold music. No "press 1." No calls lost.
Every Call Meets
the Right Agent
Callers don't want a menu. They want an answer. The moment someone speaks, the right specialist takes the call.
Receptionist AI
→ Parts · Mike's line · transferred in 6 seconds
context whispered: roof rack for a 2023 RAV4
An AI receptionist that answers your main line and gets callers where they're going, accurately. It understands why someone called from how they say it, transfers with context attached, and retires the phone menu for good.
Voicemail AI
→ caught · hours + trade-in questions answered
lead created: Dana R. · callback preferred after 5
When your team can't pick up (busy hours or 11 PM) it catches the call, answers the preliminary questions, and creates a lead with everything your team needs to call back ready. And when your team's outbound dials go unanswered, it leaves a warm, human-sounding voicemail so every touch still lands. Hundreds of calls a week, saved instead of lost.
Sales AI
→ 3 matches · recommends Camry SE hybrid · $33,900
books test drive · or transfers to the floor on request
Answers sales calls with your live inventory and FAQs (availability, colors, features) recommends the right cars for what the caller actually wants, books the appointment, or transfers to a salesperson at exactly the right moment.
Service AI
→ Sat 7:40 booked · loaner reserved · RO pre-built
advisor time spent on this call: zero
Integrated with your scheduler, it handles every caller who wants a service appointment end to end: finds the slot, reserves the loaner, pre-builds the RO, confirms by text. Your advisors stay on the drive, and the calendar books at the highest rate.
It Talks Like a Person.
It Works Like a System.
Powered by the Matador AI Engine™ and trained on high-performing voice patterns, the four agents share one brain (your inventory, your schedules, your CRM) so a call that starts as a question can end as a booked appointment without ever leaving the line.
Human-like on the phone
Natural pace, real interruptions handled, accents understood, two asks in one breath untangled. Callers stay on the line because it doesn't feel like a robot reading a script.
Grounded in your systems
Live inventory, your service scheduler, your FAQs, your CRM history: checked mid-call, in real time. When it says "Saturday 9:15 is open," that's your actual calendar talking.
Transfers that land, escalation you design
It knows who handles what, and hands the caller over with context whispered ahead, so nobody repeats themselves. Complaints, legal, VIPs: routed by your rules, instantly.
Every call becomes a record
Transcript, summary, outcome, and the lead or RO it created: written to your CRM before the caller hangs up. Missed something? It's all searchable, forever.
Watch it think: Karen's two-part call
SERVICE oil change + SALES Camry SEReceptionist routes it · Voicemail catches it · Sales sells it · Service books it.
Your Call Tree.
Without the Tree.
You decide how your phones behave: who gets what, when the AI steps in, and when a human takes over. It runs your switchboard the way your best receptionist would.
- ✓Your routing map: parts, service, sales, body shop, Spanish-language calls: each intent goes exactly where you say.
- ✓Overflow thresholds: AI picks up after the rings you choose during business hours, and owns the line after close.
- ✓Scheduler integrations: Xtime, CDK, and your service calendar drive real slots, loaners, and pre-built ROs.
- ✓Escalation by intent: complaints to the GM, hot buyers to the floor, VIP customers straight through. Your rules, enforced on every call.
- ✓Call coaching: it reports why customers call and where calls are lost, and recommends the routing changes that book more.
Every Call Answered.
The Highest Booking Rate in the Drive.
Phones are still where dealership revenue lives, and where most of it leaks. Rings that go to voicemail, transfers that go nowhere, advisors buried in scheduling calls. Voice AI closes every leak a dealership answering service can't.
Service advisors shouldn't be schedulers. With Service AI on the phones,every booking call is handled end to end (slots, loaners, ROs, confirmations) which is why the calendar fills at the highest rate while your advisors stay face-to-face on the drive.
Same Line,
Three Different Saves
Straight Answers
What exactly is Call AI?
Can it book service appointments?
When does it transfer to a human?
Won’t it sound robotic or laggy like other voice AIs?
What if the caller asks about a vehicle we don’t have?
What does my team get after an AI-handled call?
What does our phone system need?
Can we customize the voice and greetings?
Does it support other languages?
Can we edit the AI’s prompts ourselves?
Call It Yourself.
Try to Stump It.
On the demo we'll spin up Voice AI on your store's data and hand you the number. Interrupt it, ask two things at once, throw it your weirdest service request, then imagine it answering every line you own.